play_circle_outline
I've been waiting for the delivery to arrive, but it seems like it's taking longer than expected.
David is waiting for a delayed delivery, Adam is assisting. Listen to what he has to say.
Respond to David by choosing one or more appropriate responses.
Click a play button to listen to a response.
I've been waiting for the delivery to arrive, but it seems like it's taking longer than expected.
I've been waiting for the delivery to arrive, but it seems like it's taking longer than expected.
Response A
😄
😞
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Let's open them up and check the contents to see if anything's damaged.
Response B
😄
😞
check_box_outline_blank
This is the correct response
That's frustrating! Maybe give the courier a call to see what's up?
This is the correct response
Response C
😄
😞
check_box_outline_blank
This is the correct response
I'll pull up the tracking info on that shipment. Sometimes there are unexpected delays.
This is the correct response
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search View Answer Explanation arrow_drop_down
(B) is good because it shows you understand the person’s feeling (frustration) and gives a helpful idea—calling the courier to find out what is happening.
(C) is also good because it offers a practical action—checking the online tracking information—to discover any delay.
(A) does not fit, because the package has not arrived yet, so there is nothing to open and inspect.
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play_circle_outline
Adam uses a common English vocabulary in his response to David. Listen to what he says and fill in the missing letters.
I'll pull up the tracking info on that st . Sometimes there are unexpected delays.
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pull up
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Exercise 1
"Pull up" can mean different things depending on the context. If you're driving, it means to stop or arrive somewhere: "She pulled up to the restaurant and parked." In a digital sense, it means to retrieve information: "Can you pull up the email?" At the gym, it refers to an exercise: "I can finally do five pull-ups!" And in conversations, it can mean confronting someone: "He pulled me up on my mistake."
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Pull Uppull up
ARPAbet: [p-uh1-l-ah1-p] IPA: /pʊl ʌp/ -
[p] /p/play_circle_filledTo create the p, air is briefly prevented from leaving the vocal tract by closing the lips. The sound is aspirated when the air is released.
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[uh] /ʊ/play_circle_filledTo create the 'other u' ʊ sound, the back of the tongue is raised to a mid-high position. The sides of the tongue may touch the top teeth toward the back of the mouth. The jaw is slightly closed and the lips are pulled into a loose circle.
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[l] /l/play_circle_filledTo create the l, the tip of the tongue is placed against the middle of the tooth ridge. The sound is created when air travels alongside the tip of the tongue, between the front of the tongue and the side teeth.
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[ah1] /ʌ/play_circle_filledTo create the 'other ah' sound ʌ the body of the tongue is relaxed and set low in the mouth. The sides of the tongue lightly touch the bottom teeth during the formation of the sound. The jaw is kept in a neutral position, and the lips are relaxed.
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[p] /p/play_circle_filledTo create the p, air is briefly prevented from leaving the vocal tract by closing the lips. The sound is aspirated when the air is released.
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Listen to the audio and fill in the gaps.
The taxi in front of the hotel, and the driver waited for the passengers to get in.
Can you the latest sales report on your computer?
I was embarrassed when my manager on my mistake during the meeting.
After months of training, I can finally do ten in a row at the gym.
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take longer than expected
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Exercise 1
The phrase "take longer than expected" means that something requires more time than you initially thought it would. For example, if you think it will take 30 minutes to complete a task, but it takes 45 minutes, you can say it "took longer than expected." It shows that the time spent was more than you anticipated.
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Take Longer Than Expectedtake longer than expected
ARPAbet: [t-ey1-k-l-ao1-ng-g-er0-dh-ah0-n-ih0-k-s-p-eh1-k-t-ih0-d] IPA: /teɪk ˈlɔŋgɚ ðɚn ɪkˈspɛktɪd/ -
[t] /t/play_circle_filledTo create the t, air is briefly prevented from leaving the vocal tract when the tip of the tongue presses against the tooth ridge while the sides of the tongue press against the upper side teeth. The sound is aspirated when the air is released. The aspiration for a t is greater than the aspiration for a /d/, especially when it is the first sound of a word or the first sound of a stressed syllable.
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[ey] /eɪ/play_circle_filledTo pronounce the eɪ sound, begin with the tongue pushed somewhat forward but in a neutral position in the mouth. Then, as the jaw closes slightly, move the body of the tongue upward until it is near the tooth ridge--similar to the position of a 'y sound' y. The front sides of the tongue touch the inside of the top teeth at the end of the sound.
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[k] /k/play_circle_filledTo create the k, air is briefly prevented from leaving the vocal tract when the back of the tongue lifts and presses against the soft palate at the back of the mouth. The sound is aspirated when the air is released. The amount of aspiration used to produce a k is greater than that used for a g.
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[l] /l/play_circle_filledTo create the l, the tip of the tongue is placed against the middle of the tooth ridge. The sound is created when air travels alongside the tip of the tongue, between the front of the tongue and the side teeth.
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[ao] /ɔ/play_circle_filledTo create the 'aw sound' ɔ the entire tongue is pushed back and kept low during the pronunciation of the 'aw sound' ɔ. The bottom side teeth can be felt alongside the front of the tongue during the sound. The back of the tongue has only a slight rounding upward at the very rear of the mouth. The lips are made into an oval shape, and may stick slightly outward.
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[ng] /ŋ/play_circle_filledTo create the 'ng sound' ŋ, air is prevented from leaving the vocal tract when the back of the tongue lifts and presses against the soft palate at the back of the mouth. The soft palate drops, allowing air to pass out through the nose. The sound is voiced, so the vocal cords vibrate while producing it.
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[g] /g/play_circle_filledTo create the g, air is briefly prevented from leaving the vocal tract when the back of the tongue lifts and presses against the soft palate at the back of the mouth. The sound is aspirated when the air is released. The amount of aspiration used to produce a g is less than that for a k.
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[er] /ɚ/play_circle_filledTo create the ɚ sound first raise the back of the tongue so that the sides of the tongue touch the back teeth. The center of the back of the tongue is lower and the air travels through this groove to create the sound.
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[dh] /ð/play_circle_filledTo create ð sound the tip of the tongue is placed behind the top front teeth. The friction occurs between the tip of the tongue and the top front teeth. Subtle friction may also occur between the top of the front of the tongue and the tooth ridge.
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[er] /ɚ/play_circle_filledTo create the ɚ sound first raise the back of the tongue so that the sides of the tongue touch the back teeth. The center of the back of the tongue is lower and the air travels through this groove to create the sound.
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[n] /n/play_circle_filledTo create the 'n sound' n, the air is blocked from leaving the mouth by pressing the tip against the tooth ridge and the sides of the front of the tongue against the side teeth. The soft palate drops, allowing air to pass out through the nose. The sound is voiced, so the vocal cords vibrate while producing it.
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[ih] /ɪ/play_circle_filledTo pronounce the ɪ sound the lips are relaxed and the central/front area of the tongue is in the central/high area of the mouth for this sound. The overall neutrality and relaxed tongue and lip position is why it is one of the pronunciations used in an unstressed vowel position.
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[k] /k/play_circle_filledTo create the k, air is briefly prevented from leaving the vocal tract when the back of the tongue lifts and presses against the soft palate at the back of the mouth. The sound is aspirated when the air is released. The amount of aspiration used to produce a k is greater than that used for a g.
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[s] /s/play_circle_filledTo create the 's sound' s, the front of the tongue is placed close to the tooth ridge. The tip of the tongue should be close to the upper backside of the top front teeth. The tongue is kept tense as air is pushed between a small groove along the center of the tip of the tongue and the front of the tooth ridge. The front sides of the tongue touch the side teeth toward the front of the mouth. The lips are held slightly tense during the sound.
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[p] /p/play_circle_filledTo create the p, air is briefly prevented from leaving the vocal tract by closing the lips. The sound is aspirated when the air is released.
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[eh] /ɛ/play_circle_filledTo pronounce the ɛ sound the middle of the tongue rounds slightly upward and the sides of the tongue may lightly touch the top and bottom side teeth. The lips and jaw are loose and relaxed.
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[k] /k/play_circle_filledTo create the k, air is briefly prevented from leaving the vocal tract when the back of the tongue lifts and presses against the soft palate at the back of the mouth. The sound is aspirated when the air is released. The amount of aspiration used to produce a k is greater than that used for a g.
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[t] /t/play_circle_filledTo create the t, air is briefly prevented from leaving the vocal tract when the tip of the tongue presses against the tooth ridge while the sides of the tongue press against the upper side teeth. The sound is aspirated when the air is released. The aspiration for a t is greater than the aspiration for a /d/, especially when it is the first sound of a word or the first sound of a stressed syllable.
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[ih] /ɪ/play_circle_filledTo pronounce the ɪ sound the lips are relaxed and the central/front area of the tongue is in the central/high area of the mouth for this sound. The overall neutrality and relaxed tongue and lip position is why it is one of the pronunciations used in an unstressed vowel position.
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[d] /d/play_circle_filledTo create this sound air is briefly prevented from leaving the vocal tract when the tip of the tongue presses against the tooth ridge while the sides of the tongue press against the upper side teeth. The sound is aspirated when the air is released.
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Listen to the conversation and answer the questions.
Listening Transcript
John: Hey, how's your project going? I remember you mentioning you wanted to wrap it up this week.
Sarah: It's going well overall, but it's taking longer than I expected. I've been working on it non-stop, but I still have quite a bit to finish.
John: Oh no, that sounds tough. What's taking so long? I thought you were almost done last week.
Sarah: I thought so too! But the research part turned out to be much more detailed than I originally planned. I didn't realize how complex some of the topics would be.
John: I see! Is it because you found some new information or had to change your approach?
Sarah: Yes, exactly. I came across some interesting points I hadn't considered before. I had to dig deeper into a few sections to make sure I'm covering everything accurately. It's a bit overwhelming, but I think it'll be worth it in the end.
John: That sounds promising! It's great that you're being thorough, but I hope it doesn't take too much longer. Are you still aiming to finish today?
Sarah: Yeah, that's the plan. I really want to wrap it up before the weekend so I can relax a bit. I just need to get through the last few sections.
John: You've got this! Let me know if you need a second opinion on anything. Sometimes a fresh perspective helps.
Sarah: Thanks, John! I might take you up on that. Hopefully, I can get it done by the end of the day.
1. Why is the woman's project taking longer than expected?
2. What did the woman's find during her research?
3. What is the woman's hope for the project?
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ship/shipping/shipment
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Exercise 1
"Ship," "shipping," and "shipment" are all related to the process of transporting goods from one place to another. "Ship" can be used as a verb meaning to send goods, or as a noun referring to a large boat or vessel used for transport. "Shipping" refers to the action or industry of transporting goods. It can also be a noun describing the process of sending something, especially by sea. "Shipment" refers to the goods being transported or the act of sending them.
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Shipship
ARPAbet: [sh-ih1-p] IPA: /ʃɪp/ -
[sh] /ʃ/play_circle_filledTo create the 'sh sound' ʃ, air is forced between a wide groove in the center of the front of the tongue and the back of the tooth ridge. The sides of the blade of the tongue may touch the side teeth. The lips are kept slightly tense, and may protrude somewhat during the production of the sound. This sound is a continuous consonant, meaning that it should be capable of being produced for a few seconds with even and smooth pronunciation for the entire duration.
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[ih] /ɪ/play_circle_filledTo pronounce the ɪ sound the lips are relaxed and the central/front area of the tongue is in the central/high area of the mouth for this sound. The overall neutrality and relaxed tongue and lip position is why it is one of the pronunciations used in an unstressed vowel position.
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[p] /p/play_circle_filledTo create the p, air is briefly prevented from leaving the vocal tract by closing the lips. The sound is aspirated when the air is released.
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Shippingshipping
ARPAbet: [sh-ih1-p-ih0-ng] IPA: /ˈʃɪpɪŋ/ -
[sh] /ʃ/play_circle_filledTo create the 'sh sound' ʃ, air is forced between a wide groove in the center of the front of the tongue and the back of the tooth ridge. The sides of the blade of the tongue may touch the side teeth. The lips are kept slightly tense, and may protrude somewhat during the production of the sound. This sound is a continuous consonant, meaning that it should be capable of being produced for a few seconds with even and smooth pronunciation for the entire duration.
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[ih] /ɪ/play_circle_filledTo pronounce the ɪ sound the lips are relaxed and the central/front area of the tongue is in the central/high area of the mouth for this sound. The overall neutrality and relaxed tongue and lip position is why it is one of the pronunciations used in an unstressed vowel position.
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[p] /p/play_circle_filledTo create the p, air is briefly prevented from leaving the vocal tract by closing the lips. The sound is aspirated when the air is released.
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[ih] /ɪ/play_circle_filledTo pronounce the ɪ sound the lips are relaxed and the central/front area of the tongue is in the central/high area of the mouth for this sound. The overall neutrality and relaxed tongue and lip position is why it is one of the pronunciations used in an unstressed vowel position.
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[ng] /ŋ/play_circle_filledTo create the 'ng sound' ŋ, air is prevented from leaving the vocal tract when the back of the tongue lifts and presses against the soft palate at the back of the mouth. The soft palate drops, allowing air to pass out through the nose. The sound is voiced, so the vocal cords vibrate while producing it.
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Shipmentshipment
ARPAbet: [sh-ih1-p-m-ah0-n-t] IPA: /ˈʃɪpmɚnt/ -
[sh] /ʃ/play_circle_filledTo create the 'sh sound' ʃ, air is forced between a wide groove in the center of the front of the tongue and the back of the tooth ridge. The sides of the blade of the tongue may touch the side teeth. The lips are kept slightly tense, and may protrude somewhat during the production of the sound. This sound is a continuous consonant, meaning that it should be capable of being produced for a few seconds with even and smooth pronunciation for the entire duration.
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[ih] /ɪ/play_circle_filledTo pronounce the ɪ sound the lips are relaxed and the central/front area of the tongue is in the central/high area of the mouth for this sound. The overall neutrality and relaxed tongue and lip position is why it is one of the pronunciations used in an unstressed vowel position.
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[p] /p/play_circle_filledTo create the p, air is briefly prevented from leaving the vocal tract by closing the lips. The sound is aspirated when the air is released.
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[m] /m/play_circle_filledTo create the 'm sound' m, the lips are pressed together, causing the air to be blocked from leaving the mouth. The soft palate drops, allowing air to pass out through the nose. The sound is voiced, so the vocal cords vibrate while producing it.
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[er] /ɚ/play_circle_filledTo create the ɚ sound first raise the back of the tongue so that the sides of the tongue touch the back teeth. The center of the back of the tongue is lower and the air travels through this groove to create the sound.
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[n] /n/play_circle_filledTo create the 'n sound' n, the air is blocked from leaving the mouth by pressing the tip against the tooth ridge and the sides of the front of the tongue against the side teeth. The soft palate drops, allowing air to pass out through the nose. The sound is voiced, so the vocal cords vibrate while producing it.
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[t] /t/play_circle_filledTo create the t, air is briefly prevented from leaving the vocal tract when the tip of the tongue presses against the tooth ridge while the sides of the tongue press against the upper side teeth. The sound is aspirated when the air is released. The aspiration for a t is greater than the aspiration for a /d/, especially when it is the first sound of a word or the first sound of a stressed syllable.
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Complete the sentences using, “ships”, “shipped”, “shipping” or “shipment”
Fill in the blank sections below to complete the sentences.
The company the products every Monday to ensure they reach their customers on time.
The manager said they the order yesterday, and it should arrive by tomorrow.
We are currently a large order of electronics to several countries around the world.
The from the warehouse arrived late due to the storm.
By next week, the team will have all the items to the new office.
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deliver/delivery
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Exercise 1
Deliver" is a verb and means to bring something to a person or place, like "They deliver packages every morning." On the other hand, "delivery" is a noun and refers to the act of delivering something or the thing being delivered, as in "The delivery arrived late." So, you deliver something, and that thing is called a delivery. Think of it like this: when you order pizza, the restaurant delivers it, and what you receive at your door is the delivery.
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Deliverdeliver
ARPAbet: [d-ih0-l-ih1-v-er0] IPA: /dɪˈlɪvɚ/ -
[d] /d/play_circle_filledTo create this sound air is briefly prevented from leaving the vocal tract when the tip of the tongue presses against the tooth ridge while the sides of the tongue press against the upper side teeth. The sound is aspirated when the air is released.
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[ih] /ɪ/play_circle_filledTo pronounce the ɪ sound the lips are relaxed and the central/front area of the tongue is in the central/high area of the mouth for this sound. The overall neutrality and relaxed tongue and lip position is why it is one of the pronunciations used in an unstressed vowel position.
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[l] /l/play_circle_filledTo create the l, the tip of the tongue is placed against the middle of the tooth ridge. The sound is created when air travels alongside the tip of the tongue, between the front of the tongue and the side teeth.
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[ih] /ɪ/play_circle_filledTo pronounce the ɪ sound the lips are relaxed and the central/front area of the tongue is in the central/high area of the mouth for this sound. The overall neutrality and relaxed tongue and lip position is why it is one of the pronunciations used in an unstressed vowel position.
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[v] /v/play_circle_filledTo create the 'v sound' v, the jaw is held nearly closed. The upper backside of the bottom lip is pressed very lightly into the bottom of the top teeth. Air is pushed out the mouth between the top teeth and the upper backside of the bottom lip. This sound is a continuous consonant, meaning that it should be capable of being produced for a few seconds with even and smooth pronunciation for the entire duration. The lips are kept mostly relaxed during the v. A common error ESL/ELL students make is overproducing this sound by curling the bottom lip under the top teeth. This creates problems when linking to and from the v.
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[er] /ɚ/play_circle_filledTo create the ɚ sound first raise the back of the tongue so that the sides of the tongue touch the back teeth. The center of the back of the tongue is lower and the air travels through this groove to create the sound.
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Deliverydelivery
ARPAbet: [d-ih0-l-ih1-v-er0-iy0] IPA: /dɪˈlɪvɚri/ -
[d] /d/play_circle_filledTo create this sound air is briefly prevented from leaving the vocal tract when the tip of the tongue presses against the tooth ridge while the sides of the tongue press against the upper side teeth. The sound is aspirated when the air is released.
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[ih] /ɪ/play_circle_filledTo pronounce the ɪ sound the lips are relaxed and the central/front area of the tongue is in the central/high area of the mouth for this sound. The overall neutrality and relaxed tongue and lip position is why it is one of the pronunciations used in an unstressed vowel position.
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[l] /l/play_circle_filledTo create the l, the tip of the tongue is placed against the middle of the tooth ridge. The sound is created when air travels alongside the tip of the tongue, between the front of the tongue and the side teeth.
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[ih] /ɪ/play_circle_filledTo pronounce the ɪ sound the lips are relaxed and the central/front area of the tongue is in the central/high area of the mouth for this sound. The overall neutrality and relaxed tongue and lip position is why it is one of the pronunciations used in an unstressed vowel position.
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[v] /v/play_circle_filledTo create the 'v sound' v, the jaw is held nearly closed. The upper backside of the bottom lip is pressed very lightly into the bottom of the top teeth. Air is pushed out the mouth between the top teeth and the upper backside of the bottom lip. This sound is a continuous consonant, meaning that it should be capable of being produced for a few seconds with even and smooth pronunciation for the entire duration. The lips are kept mostly relaxed during the v. A common error ESL/ELL students make is overproducing this sound by curling the bottom lip under the top teeth. This creates problems when linking to and from the v.
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[er] /ɚ/play_circle_filledTo create the ɚ sound first raise the back of the tongue so that the sides of the tongue touch the back teeth. The center of the back of the tongue is lower and the air travels through this groove to create the sound.
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[r] /r/play_circle_filledTo create the r sound the back of the tongue is raised so the sides of the tongue touch the back teeth. The center of the back of the tongue is lower and the air travels through this groove to create the sound. The tip of the tongue may point upward, or may be left low.
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[iy] /i/play_circle_filledTo pronounce the i sound the tongue is forward, with the body of the tongue near the tooth ridge. The tongue is higher in the mouth for this sound compared to all other vowels in English. Because the tongue is so high, the jaw is relatively closed during the i sound. The sides of the tongue touch the top, side teeth during the sound.
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Listen to the following conversation, questions, and responses and match the question to the corresponding response.
Response Options
Response A
You just need to sign the delivery receipt and show your ID.
Response B
Yes, we can arrange same-day delivery if you place the order before 11 a.m.
Response C
No, they didn’t charge extra; the delivery fee was already included in the price.
Response D
It should be delivered by noon tomorrow according to the tracking information.
Response E
The regular postal carrier named Maria delivers it every afternoon.
Drag the response option to the blank section on the left.
Response A You just need to sign the delivery receipt and show your ID.
Response B Yes, we can arrange same-day delivery if you place the order before 11 a.m.
Response C No, they didn’t charge extra; the delivery fee was already included in the price.
Response D It should be delivered by noon tomorrow according to the tracking information.
Response E The regular postal carrier named Maria delivers it every afternoon.
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close
The Forgetting Curve – Ebbinghaus’ EpiphanyThe process of forgetting is best explained by the Forgetting Curve (also known as the Ebbinghaus Curve, named after German psychologist Hermann Ebbinghaus in the 1880s). This curve shows the relationship between time and how well we retain information.
Research based on the Forgetting Curve reveals that the average person forgets 65% of what they learn after just one day and up to 75% after one week. This natural decline in memory makes learning a new language slower and more challenging.
How to Learn Faster and Remember More
To help overcome this challenge, we created MyLingo Tutor a smart learning system designed to speed up your learning and improve your memory. MyLingo Tutor creates and analyzes a personalized Learning Curve for every word you study, ensuring you review each word at exactly the right time to prevent forgetting.
The graph below shows how MyLingo Tutor tracks your Learning Curve and perfectly times your review sessions to boost long-term memory.
play_circle_outline
Repeat what David says into your microphone. Click on the microphone button to start recording.
I've been waiting for the delivery to arrive, but it seems like it's taking longer than expected.
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play_circle_outline
Repeat what Adam says into your microphone. Click on the microphone button to start recording.
I'll pull up the tracking info on that shipment. Sometimes there are unexpected delays.
Well done! You’ve completed all the exercises in this scene.
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